Conditions of Louis' workshop
TERMS AND CONDITIONS
These terms and conditions govern the use of this site Louis' workshop .
This site is owned and managed by Louis-Philippe Alain
Type of site: e-commerce
All content published and made available on this site is the property of Louis-Philippe Alain and its creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of this site.
As a user, you agree to use our site lawfully and not to use this site for illicit purposes, namely:
- Harass or abuse other users of the site
- Violating the rights of other users of the site
Violate the intellectual property rights of the site owners or any third party to the site
- Hack the account of another user of the site
- Act in any way that could be considered fraudulent
- Participate in any illegal activity on the site
- Post any material that may be deemed inappropriate or offensive
Users may post the following information on our site:
- Audience comment
By posting publicly on our site, you agree not to act unlawfully or violate the terms of acceptable use listed herein.
When you create an account on our site, you agree to the following:
- that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to such account, and
- that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you use our site illegally or violate the Terms of Acceptable Use.
Sales of goods and services
This document governs the sale of goods made available on our site.
The goods we offer include:
- tobacco pipes
The properties linked to this document are the properties which are displayed on our site at the time you access it. This includes any products listed as out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible accuracy. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk.
We accept the following payment methods on this site:
If we believe your payment has violated any law or any of our Terms of Service, we reserve the right to cancel your transaction.
Transport and delivery
When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.
Reimbursement of goods
We accept refund requests on our site for products that meet any of the following requirements:
- the good is broken
- The good does not meet the expectations of the user
Refund requests can be made within 30 days of receipt of your goods.
Refunds do not apply to the following products/services:
- custom orders
Please follow this procedure to return your items by mail:
Return shipping costs are the buyers responsibility. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.
Limitation of Liability
Louis-Philippe Alain or one of his employees will be held responsible for any problem arising from this site. Nevertheless, Louis-Philippe Alain and its employees will not be held responsible for any problem resulting from any irregular use of this site.
As a user, you hereby indemnify Louis-Philippe Alain from all liability, costs, causes of action, damages or expenses arising out of your use of this site or your violation of the one of the provisions set out in this document.
This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.
For EU residents, GDPR is the applicable law that governs this document. In the event of any inconsistency between any provision of this document and the GDPR, the rules of the GDPR shall take precedence.
If at any time any of the provisions set forth herein are held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by law and the rest of the document will still be considered valid.
Delivery Time Policy
The processing time for an order is approximately 3 to 4 weeks. It is possible that this time will vary downwards.
Shipping Time Policy
Shipments are made by Canada Post by fast delivery. Delivery time varies from 4 to 6 business days (Local in Quebec). This same time is 4 to 9 business days for shipments to the rest of Canada and the United States. However, this time is not guaranteed.
These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we run our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by email of changes to these terms or we will post a notice on our site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
194 Rue des Patriotes, Saint-Colomban, Quebec J5K2P2
Effective date: January 14, 2022.