Conditions of Louis' workshop

TERMS AND CONDITIONS

These terms and conditions govern the use of this site Louis' workshop .
This site is owned and managed by Louis-Philippe Alain
By using this site, you indicate that you have read and understood the terms of use and that you agree to abide by them at all times.

Type of site: e-commerce

Intellectual property

All content published and made available on this site is the property of Louis-Philippe Alain and its creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of this site.

Acceptable use

As a user, you agree to use our site lawfully and not to use this site for illicit purposes, namely:

  • Harass or abuse other users of the site
  • Violating the rights of other users of the site
  • Violate the intellectual property rights of the site owners or any third party to the site
  • Hack the account of another user of the site
  • Act in any way that could be considered fraudulent
  • Participate in any illegal activity on the site
  • Post any material that may be deemed inappropriate or offensive

If we believe that you are using this site illegally or in a manner that violates the acceptable terms of use above, we reserve the right to limit, suspend or terminate your access to this site. We also reserve the right to take any legal action necessary to prevent you from accessing our site.

User Contributions

Users may post the following information on our site:

  • Audience comment

By posting publicly on our site, you agree not to act unlawfully or violate the terms of acceptable use listed herein.

Accounts

When you create an account on our site, you agree to the following:

  1. that you are solely responsible for your account and the security and confidentiality of your account, including any passwords or sensitive information attached to such account, and
  2. that all personal information you provide to us through your account is current, accurate and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you use our site illegally or violate the Terms of Acceptable Use.

Sales of goods and services
This document governs the sale of goods made available on our site.

The goods we offer include:

  • Pen
  • feathers
  • Razors
  • Urns
  • tobacco pipes

The properties linked to this document are the properties which are displayed on our site at the time you access it. This includes any products listed as out of stock. All information, descriptions or images that we provide about our goods are described and presented with the greatest possible accuracy. However, we are not legally bound by such information, descriptions or images as we cannot guarantee the accuracy of every product or service we provide. You agree to purchase such goods at your own risk.

Payments

We accept the following payment methods on this site:

  • Credit card
  • PayPal
  • Debit
When you provide us with your payment information, you confirm to us that you have authorized the use of and access to the payment instrument you have chosen to use. By providing us with your payment details, you confirm that you authorize us to charge the amount due to this payment instrument.


If we believe your payment has violated any law or any of our Terms of Service, we reserve the right to cancel your transaction.

Transport and delivery

When you make a purchase from our site, you agree and acknowledge that you provide a valid email and shipping address for the order. We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment method. Although we aim to provide you with an accurate estimate of shipping times and costs, these may vary due to unforeseen circumstances.


Reimbursement of goods

We accept refund requests on our site for products that meet any of the following requirements:

  1. the good is broken
  2. The good does not meet the expectations of the user

Refund requests can be made within 30 days of receipt of your goods.

Refunds do not apply to the following products/services:

  1. custom orders

Returns

Please follow this procedure to return your items by mail:
Return shipping costs are the buyers responsibility. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.

Limitation of Liability

Louis-Philippe Alain or one of his employees will be held responsible for any problem arising from this site. Nevertheless, Louis-Philippe Alain and its employees will not be held responsible for any problem resulting from any irregular use of this site.

Indemnity

As a user, you hereby indemnify Louis-Philippe Alain from all liability, costs, causes of action, damages or expenses arising out of your use of this site or your violation of the one of the provisions set out in this document.

Applicable laws

This document is subject to the applicable laws of Canada and is intended to comply with its necessary rules and regulations.

For EU residents, GDPR is the applicable law that governs this document. In the event of any inconsistency between any provision of this document and the GDPR, the rules of the GDPR shall take precedence.

Divisibility

If at any time any of the provisions set forth herein are held to be inconsistent or invalid under applicable law, such provisions shall be deemed void and shall be severed from this document. All other provisions will not be affected by law and the rest of the document will still be considered valid.

Delivery Time Policy

The processing time for an order is approximately 3 to 4 weeks. It is possible that this time will vary downwards.

Shipping Time Policy

Shipments are made by Canada Post by fast delivery. Delivery time varies from 4 to 6 business days (Local in Quebec). This same time is 4 to 9 business days for shipments to the rest of Canada and the United States. However, this time is not guaranteed.

Amendments

These terms and conditions may be amended from time to time to maintain compliance with the law and to reflect any changes to the way we run our site and the way we expect users to behave on our site. We recommend that our users check these terms and conditions from time to time to ensure that they are aware of any updates. If necessary, we will notify users by email of changes to these terms or we will post a notice on our site.

Contact

Please contact us if you have any questions or concerns. Our contact details are as follows:

(514) 293-8496

atelierdelouis.qc@gmail.com

194 Rue des Patriotes, Saint-Colomban, Quebec J5K2P2

Effective date: January 14, 2022.